Payment Methods
Our Company’s Details
Company Name: Merlin SoapType of Business: Small industry manufacturing soaps, detergents, personal care, cleaning and hygiene products
Address of Responsible Person: Agiasma, Kavala, 64200, Greece
VAT: EL070960004
Tax Office: Serres, Greece
Telephone Number: 0030 6945614794, 0030 2591 111336
E-mail: info@merlinsoap.com and sales@merlinsoap.com
Website: www.merlinsoap.com
Ways of Ordering
The majority of our products can be found on our website (www.merlinsoap.com), which is frequently updated on a monthly basis and indicates which products are currently available in stock. You can order our products in one of the following ways:
- Online by our e-shop
Logging in our website you can choose which products you want to buy and add them to your shopping cart. Then, you fill in your personal details and choose your preferred way of payment and shipping. Your order is completed in a quick and easy manner.
- By visiting our physical shop
You can buy our products (retail and wholesale) by coming to Agiasma, Kavala. Upon your visit, you can also enjoy a tour in our infrastructure and see how everything is made.
- By phone
You can view our products online and note the SKU of the ones that you are interested in buying. Then, instead of making the order online, you may give us a call on 0030 2591111336, Monday to Friday from 18.00-21.00 and Saturday from 16.00-21.00.
- By e-mail
You can also place an order by sending us an e-mail to sales@merlinsoap.com. All we need is the SKU and the quantity of desired products. Please, note them down carefully. Do not forget to include your personal details, shipping address, contact info and whether you wish a receipt or an invoice.
Notes on ordering:
- For invoices with reduced VAT, delivery must be made in the corresponding place of delivery which must be written in the comments of the order.
- Merlin soap products will be received shortly after ordering, depending on their availability. To avoid any problems that may arise, you are kindly advised to read our Return Policy before placing an order.
- To issue an invoice it is imperative for us to know your company’s details (name, address, activity and of course your VAT number).
- An order is automatically erased within a 15 days period if payment has not been made.
- Should you have any queries regarding the ways of order, please contact us on info@merlinsoap.com Monday to Saturday 09:30-13:30 and 18:00-20.00.
Ways of Payment
Merlin Soap accepts the following ways of payment for your online worldwide orders:
- Cash on Delivery. You pay directly the goods on delivery by courier.
- Online charge of your debit or credit card. This is accomplished via SSL (secure connection) through our PayPal account.
- Using PayPal. You need to have a PayPal account beforehand.
- Payment at our Headquarters. Get the products directly by us.
- Deposit to our bank account. After you have made the deposit, please be kind to send us the receipt for swift payment to sales@merlinsoap.com. Alternatively, give us a call on 0030 6945 614794 and let us know. By doing so, you help us to provide you better and faster services.
What you should also know:
- For purchases over 500€ with an invoice, you must deposit the total amount to our bank account.
- For purchases over 1500€ with a receipt, you must deposit the total amount to our bank account.
- For smaller purchases you may choose a way of payment listed herein above.
- Should you have any queries regarding our payment methods, please contact us on sales@merlinsoap.com
| BANK NAME | ACCOUNT NUMBER | ΙΒΑΝ | SWIFT CODE (BIC) | ACCOUNT HOLDER |
| NATIONAL BANK OF GREECE | 212/203828-53 | GR0601102120000021220382853 | ETHNGRAA | RAKITZIS PASCHALIS |
| PIRAEUS BANK | 5247091785742 | GR3501722470005247091785742 | PIRBGRAA | RAKITZIS PASCHALIS |
Conditional Sales
Please contact us for sales which will be completed only if certain conditions are met (i.e. delivery of products at specific time).
